FAQ's

Hyaluronic acid (HA) is a natural molecule found in the body, crucial for retaining moisture in skin, joints, and eyes. In skincare, it's valued for its hydrating properties, reducing fine lines and wrinkles. It promotes tissue hydration and repair, making skin plump, firm, and hydrated.

Hyaluronic acid (HA) can be sourced from various origins, including bacterial fermentation, animal tissues (such as rooster combs), and synthesized in laboratories using bioengineered processes. In cosmetic and skincare products, the most common source is through fermentation or synthetic production, ensuring purity and avoiding potential allergens.

Our skincare products are cruelty-free and not tested on animals. We prioritize ethical practices and ensure that our formulations are developed through alternative methods such as in vitro testing and human volunteer trials to guarantee safety and efficacy without harming animals.

Yes, our products are vegan-friendly. We are committed to providing skincare solutions that align with ethical and sustainable practices. We use only pure and powerful plant-based oils and extracts to promote healthy, glowing skin. Our formulations do not contain any animal-derived ingredients, making them suitable for individuals following a vegan lifestyle.

The main ingredients both pregnant and breastfeeding ladies should avoid are Vitamin A and its derivatives (Retinol, retinoic acid etc), some strong hyperpigmentation ingredients, and a lot of the nasties we don’t use like parabens and phthalates. While our products are formulated with safety in mind, we always recommend consulting with a healthcare professional before using any skincare products during pregnancy or nursing. This precaution ensures that you receive personalized advice based on your individual health needs and circumstances.

No, our products are formulated without parabens and skin irritants, phthalates, and petrochemicals. We prioritize using ingredients that meet high safety and quality standards, and we understand the concerns associated with parabens. Therefore, our formulations are free from these preservatives, providing you with effective skincare options that you can trust.

Yes, some of our products have fragrance that are natural and safe. Our fragrances are 100% naturally-derived, not synthetic ensuring safety and quality. We prioritize using natural ingredients to create signature scents that enhance the skincare experience without compromising on safety or ethics.

Refrigerating serum is generally not necessary, but it can prolong its shelf life and provide a cooling sensation upon application. However, it's essential to check the product label for any specific storage instructions, as some serums may have stability concerns with temperature fluctuations.

The expiration date of your product can typically be found on the packaging or label. It's important to adhere to this date for optimal effectiveness and safety. If you're unsure or unable to locate the expiration date, please contact our customer service for assistance.

Our happiness guarantee ensures that our products are crafted with natural, harmless ingredients, yielding exceptional results. We prioritize your satisfaction and stand behind the quality of our skincare solutions. We're confident that our products will deliver excellent results with regular use, leaving you happy and satisfied. Your happiness is our priority.

  1. Cleanse.
  2. Exfoliate (when needed).
  3. Tone.
  4. Serum.
  5. Moisturize (Use products with SPF protection daily).

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